We are investigating reports of intermittent performance degradation with the DarcyIQ Cloud Computer. Some users may experience slower-than-expected startup times, and in certain cases, uploaded files or content may not be properly consumed by the environment on first attempt. The Cloud Computer remains operational, but the experience is degraded for affected sessions. We are actively working to identify the root cause and will provide an update as soon as we have more information.

Update: We are in contact with our infrastructure vendor and have located the issue.